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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I wish the shipping costs weren't so high - the size charts on the site are not accurate and I had to exchange/reorder new shirts and pay for return shipping and new shipping - exchanges should be no shipping.
We ordered women's sizes and they are HUGE. Other than that the quality seems fine. Delivery was fine and price was right.
Very satisfied with how quick I received my shipment
The girls under armor softball pants i feel
Run very big. I purchase an adult small and a child's medium and the child's medium fit her. I order my youngest the medium and they fell right off of her. No I have softball pants I can't use and need a youth small to fit my youngest.
Fantastic all the way around. Will be ordering more soon.
Great prices! Great product! Was delivered 3 days before estimated arrival date! Bought these pink socks for Breast Cancer Awareness month of October for our youth football! Love these socks!
N/a
Love the site
Simple and quick
No problems shopping and ordering.
Great shirts at very good prices.
Shipping costs way too high, especially for one shirt - it basically doubled the price of my purchase. I ship a lot of items on my own and know that for a child-sized, light-weight shirt, with standard shipping, it didn't cost more than a few dollars for the company to actually ship (I paid $11-12 for shipping). I almost didn't buy it, and wouldn't have if I could have found the product anywhere else. I only bought it because my 5-year-old son wanted a bright pink shirt and no other company had a pink shirt in the right shade. Again, any other circumstances, the shipping costs would drive me to another company.
They were a good quality black pair of shorts
Good products but shipping is not good to high to get product in timely fashion
Not all sizes available
Products were great and a great price.
Good price, fast delivery
I had no issues
It was easy and no problems
All went well. I got what I expected
Value and quality
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

