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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Value and quality
My son uses the product every time he plays basketball and it is really holding up.
Consistent great service and pricing.
Waiting to exchange my tennis skirts for a different size. Return went very smooth.
N/a
Super fast shipping. Great experience.
Quick and easy to navigate site.
Good quality socks, even its clearance.
I ordered 20 pairs of socks, 4 of them a smaller size for boys with slightly smaller feet for my sons football team. I received my order 4 weeks after it was processed, 2 months in advance, luckily, than when we needed the socks. When I opened the bag I received 16 pairs of socks (correct style and size) and 4 pairs totally different style and wrong size! When I called customer service, they would not expedite the exchange and said I would have to pay for the expedited shipping! NO WAY! Epic Sports made the mistake, not me! Epic Sports general management also believes that this is a fair customer service, they wouldn't pay the extra $2.40 to expedite shipping for 4 pairs of socks so that our team is wearing all the same socks on game day supporting breast cancer awareness. Very disappointing and I will NEVER use EPIC SPORTS again for any type of order personal or for teams. They have lost my business for GOOD! I'm the team mom for all three of my sons teams sports (baseball, football, soccer) and since I didn't make the mistake they should make sure the customer is happy and get the correct item before game day! Since this was not important to them, I wouldn't use Epic Sports for any order of equipment and team clothing! Their warehouse is incompetent and clearly isn't paying attention to the customers order. Customer Service needed pictures and all this information to prove what I received was incorrect but, after jumping through all the hoops for them, they couldn't step up for me. STAY AWAY! Don't trust Epic SPORTS!
Ordering was easy and delivery was earlier than stated.
Delivery was a day later than promised, but it worked out fine.
It's great and prices are even better.
Love that I was able to find these volleyballs! My team loved them!
I was overall pleased with the product and service I received. I selected one day shipping and became a bit nervous when I hadn't received a tracking number the day before. I reached out to customer service via email and received a response almost immediately ensuring me I would receive my order on the specified date. I received my order as promised.
Will buy more..
Always have what I am looking for at very reasonable prices!
Every thing arrived as described.
Loved the price of the products; not real thrilled with the shipping costs, but it makes up for it overall.
Will shop with you again
It was quick and came before my estimated time
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members