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EpicSports

4.5

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
276
quality
261
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GERALD M.
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The shipping estimates are wrong
September 30, 2018

The shipping estimates are wrong - if I order something on the 16th with 3-day shipping, it should come on the 19th, not estimated to arrive on the 24th. Also redo the survey to show all the questions at once, not adding one on when an answer is entered. Thanks,

Date of experience: September 30, 2018
MARIA I.
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The shoes I ordered were too small for my daughter
September 30, 2018

The shoes I ordered were too small for my daughter. I wrote to the customer service number and without any acknowledgement or graciousness, I was informed 'no refunds/no exchanges'. There was no greeting or thank you...

As a result, I shared the email with the school to highlight the business they were recommending. I donated the non exchangeable boots to the school.

Date of experience: September 30, 2018
merissa f.
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...
September 30, 2018

Date of experience: September 30, 2018
BROOK B.
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My order came super quick
September 30, 2018

My order came super quick.

Date of experience: September 30, 2018
SPENCER W.
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A +++++++
September 30, 2018

A +++++++

Date of experience: September 30, 2018
David O.
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Easy
September 30, 2018

Easy

Date of experience: September 30, 2018
ABBY S.
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I ordered these skirts for a dance piece (for Vassar College) where we already had 6 skirts but needed 4 more. They almost match... but not quite, so I thought I might return them, however, we realized that if we turn them inside out, the shine on the fabric doesn't show - so they will work, and we will keep them. They are adorable.

Date of experience: September 30, 2018
NICHOLLE W.
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Quality products at a good price
September 30, 2018

Quality products at a good price

Date of experience: September 30, 2018
Donsynia R.
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I love the quality of the Augusta Tshirts
September 30, 2018

I love the quality of the Augusta Tshirts. However,when you order different things it takes much longer to come in. You guys need to correct that. It's very annoying.

Date of experience: September 30, 2018
KEVIN A.
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I love the jacket
September 30, 2018

I love the jacket. Size was perfect. Pretty good quality too.

Date of experience: September 30, 2018
JOHN H.
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...
September 30, 2018

Date of experience: September 30, 2018
ALEXANDER H.
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The shipping was more than the items I ordered, I would order more if the shipping was less.

Date of experience: September 30, 2018
Carolyn H.
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I love Epic Sports for my Operation Christmas Child shoebox needs. Prices are great, I can get the quantities I need, and it's so convenient to get so much in one place and have it delivered right to my door for reasonable shipping charges.

Date of experience: September 29, 2018
KATHY C.
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I originally ordered 2 different softball pants which were too small and had to return them. The shipping was $10. Do you reimburse customers?

Date of experience: September 29, 2018
LAURA W.
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Product arrived on time
September 30, 2018

Product arrived on time.

Date of experience: September 29, 2018
Christine M.
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Epic sports is my go to online shopping site for sports items.

Date of experience: September 29, 2018
Rosie M.
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My only problem was that I was missing a pair when I received my order. I called the next day and have been told it's been shipped.

Date of experience: September 29, 2018
Theresa S.
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I was very impressed with the selection
September 29, 2018

I was very impressed with the selection. And the pricing was great!

Date of experience: September 29, 2018
MICHAEL N.
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I paid about $ 75.00 to have an expedite delivery by Wednesday but it was delivered Thursday late afternoon / evening, which delayed the start of embroidery.
I think I could have picked the cheaper delivery rate instead.

Date of experience: September 29, 2018
JULIA C.
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Very happy with ever order I have made
September 29, 2018

Very happy with ever order I have made

Date of experience: September 29, 2018