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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Order received in a short amount of time
Would like to see the price for imprinting to be lower.
I have never really had an issue with navigating the site. With your pants if they are lined or unlined it would be better to make that explicit. I went to the Holloway site to find out.
Everything was great - great price and great quality!
Happy customer!
Love the prices, quality is great and our overall experience was Great. Will definitely be using Epic Sports for all of our Sports needs.
I really like the shirts I bought from epic and they were a big hit with the team,
Good prices shipping was a bit longer then I thought it would be. But still decent.
I love Epic Sports. With six kids, and most playing some type of sport, I'm always shopping for some type of equipment or gear, and I really get the best deals at Epic!
Trust your gut like I should have. They will screw you over, somehow, someway. Their products are cheap, very likely knock offs made in a sweat shop somewhere unfortunately. Whether they screwed something up and ate completely in the wrong or not, they will not refund your money and you will pay for everything. Customer service people will lie to you. Seriously the pair of "foam sandals" I ended up having to buy feel like wood blocks with sandpaper holding them down. JUST. SHOP. ELSEWHERE. The prices ARE to good to be true, and the reviews on their site are bogus.
Ordered multiple items today. Went smoothly
W
I was sent a defective product. Epic customer service was easy to work with and provided quick responses.
I haven't received my order and it's been over two weeks.
The order arrived in a timely manner. I'm still a little cautious of how the product will hold up, but for the price you can't beat it.
Shipping price to high & fabric a little heavier than the ones I wanted to replace & headsize a tad small - other than that its fine. A bit thinner and it fits better into my coat pocket
Loved the choices and prices. I received my package on time. Easy to order.
Ordering was efficient and easy
Great experience no issues
Very nice quality products
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

