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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The website is very easy to navigate and we love the "team order" option where we can order multiple sizes and colors all at once!
Great price. Great website. Fast
Great!
These socks were great for boys football team
Very good
Great website. Good selection. I enjoy looking for new shirt selections. Thank you Epic Sports.
My shopping experience was great the problem I had was the shipping rates. Your website states that items ship within 1-3 business days. When I got to checkout it appeared that I had to pay high shipping just to get it within 7 days.
The product was not packed it was wadded up in a plastic wrap too small and stuffed in a flexiable crushable mailer. Hard to think of a worse product packaging arrangement.
I was frustrated at the processing time for the order as I was within a 1 day shipping range but it still took 2 weeks for me to get my order. If this was due to y'all needing to order from Select it would make more sense, but simply leaving orders hanging in your warehouse until absolute deadlines for you to ship to meet ETA's seems like bad business.
Great customer service and easy online ordering. Very professional. Thank you!
Easy to order and delivered on time.
Had exactly what i needed and the delivery was prompt.
Good quality and received merchandise quicker than expected
I don't like filling out these forms!
Great purchase, thanks!
I love the overall price and products.I am a
Epic sports shopper for life
Shipping and handling was too expensive. Delivery was later than originally mentioned
Great customer service and products are awesome
Itens were ot quality im use it recieving from Epic sports
Very pleased with the service and fast delivery. The items I ordered ran a little smaller but overall, I'm satisfied. I'll be a repeat customer.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

