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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great price and wide variety of colors for our Recreation soccer program.
Great prices, products are good value, delivery a bit longer than would have preferred but not unreasonable. Will shop here again
I ordered the wrong size socks and needed to return them and get another set.
It was very easy to find the product I was looking for and ordering was very easy. Was told it would take about a week to receive, I received my package in about 3 days. I have been very satisfied with everything.
Epic sports is always on time and of great quality!
Good but didn't have enough of what I initially wanted to order so had to order something different.
I just love my socks
Quicker than advertised delivery. Product as described.
I placed an order for jerseys we needed for in upcoming trip. I ordered them with 3 day expedited shipping because we needed them for a trip we were taking 10 days later. While on the website I thought I might as well check out what else they had since I was paying over $17 for shipping anyways. I found a little jacket for $4 for my son and added it to the order. Well the order didnt arrive until AFTER we left for our trip so I not only had to scramble last minute to try to find ANYTHING that would work for our groups shirts 2 days before we left, but then I come home to find that now I have to PAY to return these unusable jerseys that were Epics mistake, but now I am also paying nearly $11 for a $4 jacket that I just threw into my order as an impulse buy. When I called Jose the "customer service" rep, he accused me of just trying to get my order for free. No, I just want to return the entire order and try to forget ever dealing with this mess of a company! So now not only am I paying $15 for a jacket I didnt need, but I am also paying for the return shipping on the jerseys that they screwed up on getting to me. This entire ordeal was a mess and i will NEVER order from this company again.
The only thing i don't like is the constant advertisement
Epic job!
Epic is great. I am amazed how quickly they can get things out! Epic can't be beat for quality and value.
Positive experience
The quality of the back pack is great, and it got here sooner than expected.
Can't beat the price! The quality seems to be really good too. Sizes do run a little big but my boys will grow into them in no time
Received as ordered and in a timely manner.
Every thing that I was looking for
Very easy to shop on this site
I paid for my product to be delivered in the am and got the delivery after 5pm, not happy about that at all. When I called, all i got was the computer telling my order is set to deliver that day. $45 is a lot to not get what i wanted.
I've done business with Epic Sports before and it has always been a smooth and a quick transaction.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

