Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This was great and it made the team look awesome!
Regular customer of epic sports. Great prices and fast delivery. The quality of the products second to none.
Awesome
Very good quality at a very good price. Almost definitely be coming back here for more shirts when I need them.
Was promised order by Friday and it was received.
Great products, good prices, and fast shipping!
Good. Easy to find what I wanted on the website. Neoprene boots that I ordered were too small so I returned the order. Awaiting a refund and then will reorder.
Great prices, fast shipping. Can find the items that I'm looking for. I would recommend epic sports to anybody.
It's a smooth ordering process but the deliver time can be improved.
Great pricing
I ordered breast cancer socks for my football team and I was pleased with the product. Shipping is a little expensive but I received my socks on time.
Fast service and a great product at an even better price.
I sent a question to customer service & they were extremely prompt w/ a reply. I wanted to give 5 stars but I settled on 4 b/c their standard shipping fee is a bit high.
Updated: The Croakies that I ordered were damaged. Usable, but damaged nonetheless. Still, an outstanding company to order sports gear from.
EZ and quick.
Now see about delivery.
Delivery was on time and good shape.
Great prices and reasonable shipping charges for the items ordered.
The pricing was good however the shipping was expensive.
Thanks
Delivery date was for Wednesday last wk
Received this Past Saturday
I'm designer and I had order to fulfill by Friday and didn't because late DELIVERY past date stated when I placed order
Easy ordering and fast shipping
Easy order and fast shipping.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

