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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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It was easy to place this order as it was a re-order of a prior jersey and the order came quickly!
Very affordable and fast shipping! I will buy from them next year for breast cancer month during football season
Always easy to order and deliveries are on schedule. Quality of products exceeded expectations.
My Order took over 6 weeks to arrive. I contacted customer service and was told that it was tough, no attempt to resolve it. The head of customer service was rude and unpleasant. I would not do business with this company again. Contacted the CEO twice and he never responded.
We knew the shirts were the wrong color as soon as we opened the box. We quickly started the return process. We were advised we would get charged a restocking fee and had to pay shipping. It cost us over $35 just because the shirts were the wrong color.
Very satisfied with the quality and pricing. Just wish they had more extra small sizes on some of their products. I have a lot of little ones! Thank you!
Everything came in a timely manner and as expected
My order came much quicker than expected when I ordered it which is great
Very easy to shop. The order arrived very quickly.
Hopefully, I will be able to find more things to purchase in the near future.
Received my order in a timely manner. All of the products I ordered were in stock, had embroidered, and look fantastic! Will order again!
Great product at a great price. This is a great place to get all the swag my teams need.
The last 2 orders have been delivered past the anticipated dates.
It took a little longer than expected but it was worth the wait.
All of my orders have been accurate and received on time or earlier than expected. Highly recommend and will always be a return customer!
I made jerseys for my son's birthday party. Site was easy to use. Delivery was prompt and as predicted! Jerseys were great quality.
Arrived late, was a smaller fit than expected, the quality of the logo wasn't what I was hoping for, I was expecting it to be a thicker more solid logo rather than an airbrushed feel and look
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

