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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Exactly what we ordered! Looks great!
Good service, once glitch was corrected about zip code. Thanks.
Epic is AWESOME
Bigger than expected
2 of the 5 soccer balls I ordered will not hold air. It's pretty frustrating as I ordered them in for some practices before a tournament that came and went. Contacted you guys on one of them and was told epic is reching out to manufacturer. Have yet to hear anything further.
My experience was great!
I love the products, price and ease of shopping at epic. They have always been great.
I was hoping the pullover I order was a little thicker than what it was
Good products better prices.
Cheap and decent. But the sizes run small on the shorts and large on the shirts. Had to order a.sexond set of shorts because the YM was too small
It was average
As expected for the price.
Easy
Our girls are always so excited when they see these come in. We are all fans!
So far, all the orders were of good quality, I'll will be ordering again real soon.
Everything about this experience was excellent.
I will be ordering from you soon
Product came quickly and just as described
Great selection
This is a Christmas gift for my grandson so I have no idea if they are good or not that is something he will have to tell me.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

