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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Quick service and good product!
I feel the shipping prices are incredibly high, but otherwise very happy.
Great turn around time and affordable pricing for materials available
Bought the hats right off of my phone. Very easy process and the hats arrived a few days later. Great price and service!
I always have a great experience with Epic Sports.
Positive experience
Makes shopping easy!
The product is good quality, and the delivery was on time. Great experience with Epic.
The "gold" belts I ordered were orange. Can't use them and I'll have to buy something else.
Came quickly.
Quality shirt, fits and wears well. Price is reasonable and arrived sooner that expected.
Thank you,
Great prices on work sweatshirts!
I think you guys should offer a football "prep kit"-like the brush and wax bar that Wilson makes. Now I have to order it from another company.
I ordered, received product
Easy ordering & prompt delivery!
Good - But Web site needs some work.
First time with epic
Great fit and price
Really fun site to shop on.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

