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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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So far so good. Hopefully it all arrives before game time
Great price, timely delivery
Quality and price
The order was suppose to be basketball pads and they sent baseball
'das 'was gud!
An in stock order took over two weeks to receive. I received an email from Epic's "customer service" department 12 days after my order was placed saying my order had shipped. I replied back asking if this was their normal time it takes for in stock orders and received back a snarky reply that will lead me to not use this company again.
Easy to navigate through web to order product. Size selection is tricky. I made measurements from old jacket ( not current vendor) that fits me well over a light pull-over. However, the newly purchased jacket is somewhat tight with one inch short on arm. Without pull-over, the jacket fits good.
What is the solution, return for for a bigger measurement?
Good prices, easy to use layout, overall pretty good.
Found sizing very small
Delivery took way too long and I paid for it.
Don't know if I'll shop here again
Metals I bought were very good and reasonably priced and delivered timely
Your website was easy to navigate through and has a big selection.
Good price compare to other site.
Satisfied
Easy ordering. Good price. Have to get the order to say what the quality is like.
This is not the first time I've ordered from Epic. I've ordered for various teams and personal use. The selection of items, quality and the pricing is unbeatable. The quick deliveries are also second to none.
I bought the socks for a basketball team I coach. The players like the design and feel. I like the speedy delivery and economical pricing.
Greattt
Missing item delivered after CS contact
Items were reasonably priced but the shipping was way too high.
Great price! Great service! Quick delivery
I had a great experience ordering from this website.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

