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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I do not recommend this place at all. I did not receive my full order, when I contacted epic sports to notify them that I was missing an item they basically said I was lying and said they were not going to give me a refund on the item I didn't receive or get the item sent to me. They pretty much called me a liar. I did not recommend them they are not honest and will question your interity as a customer..
Great deals and great prices
Each experience ordering from Epic has been great!
I had to change the product I ordered because there was not enough stock. The representative I talked to said they never know when they will get stock. Shipping is expensive to be so slow. S15 for it to take 2 weeks to get to me is too much!
All was good. Thanks!
My overall experience was great. They had what i was looking for at a reasonable price.
Easy to use online service and fast delivery.
It is pretty easy to find what I am looking for.
Ordered a custom hat with the words 'You Tuber' written on front. Ordering process was fairly easy.
Great
It is a great price
Great product cheap price nice quality
The prices were very affordable. The order arrived quickly and there were no issues with any of the products.
Highly Recommended
Great price, very well designed and it's reversible.
I ordered many closeout items. The pricing was very good, as was quality, except pair of red track pants with white stripe. I wondered if I was sent Girl's M instead of Women's M. They were so very short, they were almost capris. They were in fact women's All else was great
Order receipt and delivery receipt really should contain a small 'pic' of the item ordered, next to the 'item#' ordered. When reviewing my orders, it gets confusing when all I am given is an item # and color, especially in a large order. Orders from other companies include this.
Also, Epic needs to provide carrier and tracking#'s. Again, every other company does. I like knowing when my packages are arriving to plan, and know if there is a delivery issue.
Item runs very small
Ok
Wasn't exactly what I thought I ordered. I researched snap up pants and the pants I received were zip up. The picture shown was hard to tell and not a very good description. I am hoping this next order will be snap up.
Great hats. Great prices. Always getting shipping faster than stated!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

