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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Items were reasonably priced but the shipping was way too high.
Great price! Great service! Quick delivery
I had a great experience ordering from this website.
I coach youth soccer and need to purchase soccer balls regularly to replace ones that wear out, get lost, or get damaged. I ordered 15 soccer balls. 14 were ok, one was defective and would not hold air. Contacted Epic about the defective product and requested replacement and did not receive a response. Not sure how much time to waste in an effort to get them to replace a $6.59 item, but their failure to respond to a customer service inquiry after sending me a defective product after I have ordered from them multiple times makes me reluctant to order anything more substantial from them.
Very prompt delivery, good product
Bad
It was a great experience, the quality of the product was excellent and price
Was unreally good
I like the E******* Twin City White Knee High Socks.
Very fast shipping & delivery.
Great service again
Like the savings
Quick and easy
I ordered some oxfords from them, my regular supplier was out of stock. The substitutions were a little more than I usually pay, but I was happy to have found them. The delivery time was much quicker than my regular supplier and am considering changing to Epic Sports for these items in the future if the product gets good reviews from my customers.
Loved the hoodie
I was able to get a quality product for much less than I usually pay.
Tremendo servicios tremenda atención al cliente
A great product and an affordable price.
I love shopping here, however, my only complaint is too much for shipping to receive the order in less than a week or week and a half.
Overall, excellent service. Although, the shot put bag I ordered has a tear in it. I'm hoping it doesn't compromise the performance of it. Otherwise, completely pleased and would be a return customer. Thank you!
Googled "Gildan Ultra Cotton white tee shirts" and your picture ad came up. Clicked and went to your site. Easy to follow, found what I wanted and placed order. My order arrived within a couple days which was well ahead of the projected delivery date.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

