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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Service is always good, that is why we buy our equipment from Epic.
Will be doing business with you in the future.
Epic Sports is very quick getting orders out. I have ordered numerous times and never had an issue. I will continue to shop there.
Always an easy experience, great prices
Very Pleased with your product and delivery!
Shipping is expensive.
EPIC SPORTS IS ALWAYS MY GO-TO SITE FOR SPORTS APPAREL! The only negative are some of the shipping costs and the added tax. Still a great deal nonetheless.
Overall it was good.
Great service and delivery time was great. Only problem is once you wash the socks they shrink big time.
Everything was delivered as expected, actually even earlier than expected! Just as described!
Good prices for good products
Great awesome easy.
This was really a first class shopping experience.
Love offering from epic, prices are great!
So, so. Prices good.
Ordered shorts, & basketball
Delivered a quality product in a timely manner. Thanks my son loves it.
Very happy.
Great place to shop for kids gear!
I was disappointed that AFTER I placed the order, I was informed that they were out of one of the items. I either had to WAIT for the entire order or accept what they had. NOT HAPPY AT ALL.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

