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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Everything was delivered as expected, actually even earlier than expected! Just as described!
Good prices for good products
Great awesome easy.
This was really a first class shopping experience.
Love offering from epic, prices are great!
So, so. Prices good.
Ordered shorts, & basketball
Delivered a quality product in a timely manner. Thanks my son loves it.
Very happy.
Great place to shop for kids gear!
I was disappointed that AFTER I placed the order, I was informed that they were out of one of the items. I either had to WAIT for the entire order or accept what they had. NOT HAPPY AT ALL.
Good pricing and quality
Phenomenal
Look forward to continuing our season outfitting with Epic Sports
Shipping could be faster
My wife and I returned a purchase, at our expense, due to the size running large and the quality not being up to our expectations - no big deal! We were charged almost 30% restocking & other fees. After everything was said and done, we spent approximately $87.00 with zero to show for it!
BEWARE OF RESTOCKING FEES!
This wasn't our first time to order from these folks, but will be the last!
Good website,good price and good delivery time
Epic provides great apparel at the best prices. The only one thing I would to see is free shipping options. Sometimes the shpping cost can be a game changer
I love shopping at epicsports.com! They have quality products and awesome affordable prices!
Great service thank you will continue buying
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

