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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I enjoy buying from Epic. You make it easy to navigate through and find what a person is interested in. And the prices are very reasonable on most items. I will recommend Epic to anyone who may ask.
It was fine. Thought the postage was a little high.
Excellent product and is perfect for our needs
Good so far so good.
My husbands loves to wear the windbreakers and the ones I got him several years ago were getting worn as he wears them for just about everything outside. He had tried to find them again but could not and could really use some new ones for Christmas. I had bought his last ones at Epic Sports years ago and knew it was a very good place to get them again as they can hold up to alot of wear. Found 2 windbreakers that I know my husband will love to see on Christmas day! Great selection, Fast Shipping and a really Nice Product!
I placed onr order incorrectly domputbin a customer servicr claim and then placed the correct order. The claim was handled quickly and my money refunded right away. Very satisfied with that.
Shirt was nice but did not come within the stated delivery time. I had to contact customer service which was very hard to find and not on the ordering website. They responded and I received my item, but probably won't order from this company again. Maybe a revamp to the website with links to customer service and tracking packages/status would benefit all who use this site.
Large variety and pleased Epic had the sport I was looking for.
Awesome! Great all around!
Quick delivery and the product was better quality than expected
Was fast
Shipping is fast and great customer service. I like that I can call and talk to an actual person versus doing everything online when I have an issue.
Shopping with Epic Sports always saves us money and is very convenient.
Too big
Very happy! Thanks!
I love it. The harder you work the better the results. I will be doing a YouTube review video on the sweet sweat band.
Perfect jerseys for our youth basketball teams. Reversible and fine quality
Good overall experience with this company;would refer a friend!
So HAPPY
The price was great, products arrived on time, I was very satisfied with the items I purchased and will be purchasing again
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

