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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Great value for products. Easy ordering.
Sizes ran much larger than expected. It would have been nice to have some sort of disclaimer from Majestic or Epic Sports alerting the shopper of this.
Very happy with my purchase - good price and arrived quickly and was great quality.
Great plan to make a future order
Easy site to read
It was fine - no place to enter coupon codes though
Love epic!
Great products and prices!
Great service
I ordered my son a cap for Christmas and it was guaranteed delivery by 12/20. It's 12/26 and it never arrived. I will never use them again
I will be using your company for all of my umpire equipment needs
Quick efficient and easy
...
Pricing and product great, standard shipping very delayed
Majestic quality. Can't beat the price. Very quick delivery
Great
Easy and quick
The shorts are far too small and will have to be returned
Thank you. Great service, great product, great delivery.
Fast and easy ordering and delivery
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

