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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Very good product for the price.
So good so far and the Price is Right
Had some issues with my order, but was handled promptly and professionally. Very satisfied!
It was a very good experience
Great, except for the cost of shipping.
Easy, fast and less expensive!
I wish it would save me as a customer so I don't have to type in all my infor every time I order. I have ordered frequently
Customer service was good, product was bad.
Very good prices for the products!
Difficulty with sizing. This is a man's shirt purchased for a woman. The club has found in the past that women's sizes are inconsistent and to fitted; therefore they have chosen men's wear.
Product and pricing are great
Wow selection and prices are amazing!
Products not what I expected
Great process and selection
Great prices, my husband loved the t-shirts. It is so hard to find heavy duty t-shirts at a reasonable price. Will buy from again.
My sizes were wrong as I did not factor in that Adult is Men's.
So now I know!
Great price, nice item, quick shipping. Very satisfied!
Epic Sports is fast becoming my favorite retailer for sporting goods!
Would like to see the length of the jacket I ordered. Waist length, below the waist?
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

