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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I bought on price. The service was good. I have not used the basketballs yet so I can not judge on quality yet. On the service they look like they will do the job.
Great prices, fast delivery
Shorts were a bit larger than I expected. But they will work and all is fine.
The equipment I ordered arrived two days earlier than the estimated date. The equipment arrived well packaged and the quality was great for the price.
I feel like the sizing was not accurate. I followed the sizing measurements. One pant fit perfect, the other 2 were too big.
Ok
This was my first time shopping on line at Epic Sports. After having an Epic experience with my purchase, I will be a loyal customer for years to come.
Thank you ES!
S - Healy
Epic has been real professional
I was locating an alternative to tap pants and found something to work for me.
Super quick on getting my order to me.
The socks were just what my son wanted for basketball
Shipped so fast! Great quality too.
My football shoulder pads arrived in great condition, fit me well, and the time from purchase to delivery from a Schutt warehouse in Illinois to my house in MI was only a few days.
Nice Website! I'm excited to receive the products and try them out.
The hats are perfect but the delivery time was some what slow.
Greatest
My Order came in when it was supposed to, and was exactly what i wanted
I found Epic Sports by accident browsing the internet and I'm glad I did. The variety of products is good and the prices are too. The online shopping was easy and quick. I will be back and I've alread recommended to my friends.
Nice and easy to place an order but, if you will be sending the orders in different packages at a different time the customer needs a update on that. Not pleased with how the order was split to ship separately
Shipping cost was high and time to receive was long.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

