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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Items orders were what I expected. Delivery was one time.
Excellent selection of goods!
As a valued customer, it's always a pleasure ordering from Epic Sports
I have been a customer of epic sports for the past 9 years and have yet to receive a special pricing for being a loyal customer.
Love it very easy
I ordered dimple balls for the softball season. After discovering it would be almost 30 days before I would receive the order I advised the agent I wanted to cancel my order. She told that wouldn't be a problem but I would be charged a restocking fee and my shipping charges wouldn't be refunded. Ridiculous, it was over 4 weeks from shipping and I'm being charged restocking and shipping, nothing had yet happened with my order. Bad customer service, I will no longer be a repeat customer.
We have many repeat orders great
The shorts were on the small size.
I understood there would be no shipping fee.
Good Shop
VERY GOOD PRICES AND VERY EASY TO NAVIGATE WEBSITE, THOUGH WISH MORE IN DEPTH DESCRIPTION OF SWIM SUITS.
Great prices. Easy to find. Quick delivery.
I thought shipping was unreasonable
Had what I wanted cheaper than other sites, took a few weeks for delivery, but for the price I didn't mind at all.
Easy shopping, paying and quality products.
Shipping is costly
Good products for great prices!
Great value for the item.
Football was not as expected for a true leather quality ball. Everything else was great.
One pair of pants that I called customer service awaiting a call back, I ordered some closeout pants, but I need to return one for an exchange due to a defect one of the buttons was broken. I am not sure on a return or exchange if that is possible on a closeout item, but it should be on a defective item. I need someone to return my call and help me. *******909.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

