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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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JEAN C.
0 reviews
0 helpful votes
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Items orders were what I expected
February 28, 2019

Items orders were what I expected. Delivery was one time.

Date of experience: February 28, 2019
ANDI J.
0 reviews
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Excellent selection of goods!
February 28, 2019

Excellent selection of goods!

Date of experience: February 28, 2019
David W.
3 reviews
0 helpful votes
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As a valued customer, it's always a pleasure ordering from Epic Sports

Date of experience: February 28, 2019
Efrain G.
0 reviews
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I have been a customer of epic sports for the past 9 years and have yet to receive a special pricing for being a loyal customer.

Date of experience: February 28, 2019
Shonna N.
0 reviews
0 helpful votes
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Love it very easy
February 28, 2019

Love it very easy

Date of experience: February 28, 2019
Illinois
1 review
1 helpful vote
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Bad customer service
February 28, 2019

I ordered dimple balls for the softball season. After discovering it would be almost 30 days before I would receive the order I advised the agent I wanted to cancel my order. She told that wouldn't be a problem but I would be charged a restocking fee and my shipping charges wouldn't be refunded. Ridiculous, it was over 4 weeks from shipping and I'm being charged restocking and shipping, nothing had yet happened with my order. Bad customer service, I will no longer be a repeat customer.

Date of experience: February 27, 2019
Karon G.
0 reviews
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We have many repeat orders great
February 28, 2019

We have many repeat orders great

Date of experience: February 27, 2019
CARRIE W.
0 reviews
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The shorts were on the small size
February 28, 2019

The shorts were on the small size.

Date of experience: February 27, 2019
Juliette B.
0 reviews
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I understood there would be no shipping fee
February 28, 2019

I understood there would be no shipping fee.

Date of experience: February 27, 2019
Erick G.
0 reviews
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Good Shop
February 28, 2019

Good Shop

Date of experience: February 27, 2019
H S.
0 reviews
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VERY GOOD PRICES AND VERY EASY TO NAVIGATE WEBSITE, THOUGH WISH MORE IN DEPTH DESCRIPTION OF SWIM SUITS.

Date of experience: February 27, 2019
Louanne S.
0 reviews
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Great prices
February 27, 2019

Great prices. Easy to find. Quick delivery.

Date of experience: February 27, 2019
CHRIS B.
0 reviews
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I thought shipping was unreasonable
February 27, 2019

I thought shipping was unreasonable

Date of experience: February 27, 2019
Andrew C.
0 reviews
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Had what I wanted cheaper than other sites, took a few weeks for delivery, but for the price I didn't mind at all.

Date of experience: February 27, 2019
Robert R.
0 reviews
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Easy shopping, paying and quality products
February 27, 2019

Easy shopping, paying and quality products.

Date of experience: February 27, 2019
ANDREW D.
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Shipping is costly
February 27, 2019

Shipping is costly

Date of experience: February 27, 2019
Erin W.
0 reviews
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Good products for great prices!
February 27, 2019

Good products for great prices!

Date of experience: February 27, 2019
Thomas P.
0 reviews
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Great value for the item
February 27, 2019

Great value for the item.

Date of experience: February 27, 2019
RS Q.
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Football was not as expected for a true leather quality ball. Everything else was great.

Date of experience: February 27, 2019
Thomas P.
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One pair of pants that I called customer service awaiting a call back, I ordered some closeout pants, but I need to return one for an exchange due to a defect one of the buttons was broken. I am not sure on a return or exchange if that is possible on a closeout item, but it should be on a defective item. I need someone to return my call and help me. *******909.

Date of experience: February 27, 2019