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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The products looked great and arrived on time!
We ordered 34 Sox and 34 Belts from this company and never received our order. They gave us the complete run around and was no help in returning our funds. The lady had us on hold for 20 minutes on all calls and was very rude. We followed up with UPS and UPS had everything handled on their end and after being told that by UPS, EPIC SPORTS still was no help. They dropped the ball massively and due to this my organization is out of their belts and six for our first tournament and $306.00 with no solution. We ordered these items February 5,2019 and it is March 1,2019 with no solution and they're telling me to wait 8 days. The delivery was set to be delivered February 15,2019
Easy fast inexpensive
Thoroughly enjoy shopping on your websight...can never make up my mind...too many excellent choices. Awsome stuff!
Great place to order from
Good prices but shipping is kind of high.
I got my order very early in the day and you can't beat the quality for the price anywhere
You have great products that I am always looking for.
Good this time... but shipping fee excessive
OK.
The sizes were bigger than other clothing. Overall good quality for the price.
Super easy! Thank you!
Great selection of items, and fast shipping. Great staff in expediting orders.
Wish there would be a free shipping option for orders after a certain total.
Fast and easy, great product
It's always great dealing with Epic Sports!
I paid $8 in shipping for two pairs of pants and it took a week to get to me. Seems like this could be a little better. Other than that I was happy with my experience. Thanks.
Great pricing, lots of inventory to pick from.
Great pricing, but the items took awhile to ship
Overall I am very pleased with the products I ordered. I paid $3 extra shipping to receive my order in time however it did not come on the date it was supposed to. That was my only disappointment otherwise very pleased.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

