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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Fast service, good prices.
I like the concept but it's kind of small, and the wheels are kind of shaky, my puppies weight shifts the thing from side to side (he's nine pounds). There is not opening at the top for him, so it gives him anxiety. But then again he's not used to being so closed in. I'm not saying it's the worst product! For the price it's worth it, but if you pooch is over 10lbs look for something bigger! It really snug for my 9lb baby!
So glad I found this site
5stars
Prices were great. Shipping was expensive. Paid for 2 day shipping and it took 3 days after it shipped.
Great service, great product. They need to restock!
Great will shop here again
The only issue we had was with sizing. I did not feel that I could accurately pick the correct size.
Love this site. Shipping is slow but I'm digging the prices.
Its great
Quick easy, great quality
Overall I was satisfied with the products I ordered. They were exactly what I expected. Not sure why, but shipping took about 4 days longer than it was supposed to.
The prices are good but I think I'd prefer to pay a little more somewhere else next time so that I could possibly return something if needed without it costing more than the actual item. I ordered for an entire team. At this rate it would be cheaper for me to just order something new than go through the expensive return/exchange process. I will not order here again, even though the quality was on point. I'd rather pay $1 more per item somewhere else for the peace of mind of being able to return or exchange for free.
Ready easy to shop.
Thank you for a great value.
Everything was very good
No comment
Shipping times are not good based on the cost of shipping.
Great product. Thank you for having it. Looked everywhere.
The price, delivery time, and selection is the reason I continue to purchase products from Epic Sports. The only negative experience I've had is dealing with their poor return policy. I had some t shirts made with heat numbers applied and they came out horribly. Unusable actually and I couldn't return the items for a refund because they were personalized. It wasn't my, the consumers, fault and yet I had to eat that money.
Great product at a reasonable price!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

