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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Good quality product at a reasonable price.
Very pleased with the variety of products and prices
Excellent!
I ordered baseball pants for my son, they fit great and they got here before the season started. The quality of the material is better than I had expected for the price I paid. I'll know more once gge starts playing and they go through the washer.
User friendly website, reasonably priced.
Great, inexpensive cheer uniforms
No one can beat Your prize.
Easy but my jerseys didn't come with the lettering 'Coach' on the back as ordered.
Very fast expedited shipping product as described. Overall Great Experience
Order came quicker than stated which was great
Easy to find what you're looking for and sales have multiple sizes available.
I paid extra for shipping to be delivered by a certain date. The delivery did not come on that date it came 3 days late. I asked for a refund on delivery charges and was told they do not refund charges on standard delivery. Perhaps you should not charge more for standard delivery if you cannot delivery by the date you say you will. I am a loyal customer who has placed many orders all with satisfaction, I'm sure I will continue to order from Epic because of the prices BUT I would like to be refunded my shipping charges since you did not deliver on time and did indeed charge me extra for it, standard or not. You did not deliver on time standard or not it's as simple as that, I am entitled to a refund of shipping charges.
Loved the selection and got what I needed in the closeout section! I will be ordering again soon! Thank you!
Quick & easy... no complaints here
The prices were great and the shipping was fast. Will use again.
Great prices and service, no complaints here. We will be ordering again!
Have made a few orders, easy, best prices
Pretty good options
Wish there was more information about sizing and wish I could charge this on my Pay Pal account.
When the navy sweats arrived I found that they are much too large and I will be returning them. My concern stated in the first line about size turned out to be THE problem.
Good prices and easy web site to manage.
The poly mesh shirts are perfect for the basketball themed bday party but they are super thin!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

