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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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211,116 reviews

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KRISTINE M.
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Fast shipping, great quality, AMAZING prices
March 11, 2019

Fast shipping, great quality, AMAZING prices

Date of experience: March 11, 2019
EMILY R.
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Got just what we needed
March 11, 2019

Got just what we needed

Date of experience: March 11, 2019
marquitta N.
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Great prices and quick delivery
March 11, 2019

Great prices and quick delivery

Date of experience: March 11, 2019
MARIA A.
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Socks run a lot smaller that actual size stated

Date of experience: March 11, 2019
SHANNON F.
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Good but need product descriptions
March 11, 2019

Good but need product descriptions

Date of experience: March 11, 2019
RICHARD D.
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Great
March 11, 2019

Great

Date of experience: March 11, 2019
Diana D.
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Easy to navigate and order
March 11, 2019

Easy to navigate and order. Product was actually above and beyond what I anticipated.

Date of experience: March 11, 2019
MELANIE B.
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Easy, no issues
March 11, 2019

Easy, no issues

Date of experience: March 11, 2019
Karen B.
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Super frustrated with card entry and selection of the card experience. I kept getting looped between the big red box around payment selection, and entry of the card into the system. I don't know what I did right to make the transaction finally go through, but it took 4 times.

Date of experience: March 11, 2019
JOHN K.
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Easy to order and get shipped out
March 11, 2019

Easy to order and get shipped out.

Date of experience: March 11, 2019
LOUIS V.
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Niiice
March 11, 2019

Niiice

Date of experience: March 11, 2019
Brooks C.
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Great prices
March 11, 2019

Great prices. Great selection of styles and colors.

Date of experience: March 11, 2019
BRUCE M.
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I love the products and prices
March 11, 2019

I love the products and prices. I use epic for all my teams that I coach.

Date of experience: March 11, 2019
DJ J.
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Easy to use
March 11, 2019

Easy to use

Date of experience: March 11, 2019
PHILLIP J.
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Found the Jerseys on amazon
March 11, 2019

Found the Jerseys on amazon. A quick Google shopping search found that Epic had the best price. Good job!

Date of experience: March 11, 2019
SHANA O.
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The waiting time while holding for customer service is crazy ridiculous but I decided to email instead and the customer service responded immediately. I was very satisfied with their efficiency.

Date of experience: March 11, 2019
ARIK B.
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It was a great experience everything was easy to find.

Date of experience: March 11, 2019
William S.
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Overall positive
March 11, 2019

Overall positive. Would prefer quicker delivery.

Date of experience: March 11, 2019
Georgia
1 review
2 helpful votes
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Not Reliable
March 11, 2019

I ordered on February 25 -- a large order of batting helmets. Was told the ETA for delivery was March 8. I was told that the goods were not shipped until March 9 (the day our season started) and after the ETA for actual delivery.

No one called or e-mailed to let me know that the shipping was going to be delayed until after the arrival date -- if I had known that I could have cancelled or modified the order. Now I am told that if I want to return anything I have to pay restocking fees and shipping costs. Very poor customer services -- definitely will not use them again. EPIC FAIL, not EPIC SPORTS

Date of experience: March 11, 2019
Briya M.
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It was very simple and reliable
March 11, 2019

It was very simple and reliable.

Date of experience: March 11, 2019