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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Received purchase many days ahead of schedule.
I didn't receive my items on time. Instead of refunding the shipping cost epic downgraded it to the next rate. I chose the next day am delivery because we had a game that afternoon. Since it didn't arrive in the am like I paid for, My team was not able to have the Iran's at our game. We didn't play for another week. I would not have chosen the expedited delivery if I knew it wouldn't get here. I was told the only refund i could get was to the next day afternoon del price that would have never have been chosen.
Easy to order. 30% restocking charge is excessive. I will no longer be customer for this reason.
Only issue was slow delivery
Overall it went well
Only down part was paying for expedited delivery and not delivered on the estimated date. But customer service rep took care of the problem and refunded the expedited delivery charge...
Quick delivery and professionally packed
Quick and easy to find things i need for my team.
FAST & EASY
Exactly what I expected and items arrived separate but in good time
I paid for faster shipping, and you missed the delivery date, it arrived late. Annoying to pay for faster shipping and not get it in time.
N/a
My item did not ship when it was estimated to. I sent a message to customer service, and did receive my item 4 days later, but never did hear back directly from customer service.
We needed very specific items. Very limited availability of this product. Delivered ahead of time.
Great prices easy ordering nice product. And a great website
Products were timely, high quality and affordable
I will be order Basketball Apparel for our travel Basketball team this made the process easy with knowing they quantity available (size chart, color)
Price
Easy check out and variety of products offered!
It was so easy to complete my order! I did everything from my phone.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members