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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Epic Sports had exactly what I wanted and delivery was quick. Will shop here again.
Easy to navigate and great products
Easy to navigate, great products
Awesome dude.
Always great products, no problems with delivery.
Excellent product! My son loves it. Great service!
Very polite personnel. Product is excellent but I odered a size too small...my fault.
Everything went smooth, from ordering to receiving.
Great product, great price and prompt delivery. I'll be back for more.
Xzc
Awesome, great service
Easy website to navigate, easy to order. Nice products to choose from.
Some products went out of stock so had to cancel, they actually arrived anyway. Paid for express shipping but items did not come by estimated date, perhaps due to cancelled item delay. Customer service very difficult to reach, long wait time, did not always call back. Offered to refund shipping due to delay. Excellent prices I guess you get what you pay for..
We have always received great products and service from Epic Sports and will continue to Epic Sports for years to come.
Great colors, size, and comfort. I'm very happy with Epic and amazed of how quickly you turn product around.
Awesome!
I received the wrong order. I waited on hold for 35 minutes to try and fix the order issue, but had to hang up in order to make it to a meeting.
Can someone please contact me so that I can receive the correct order? My phone is *******250
My grandson swims on a league and loves the jacket.
Nobodbwjd
Absolutely love my product and the price it was sold! Best price on the market! With very timely shipping and great customer service
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

