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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I will not do business with this company again. I ordered six pairs of umpire's padded Sox and received six pairs of girl's volleyball shorts. They will not answer phone calls or emails so I can get the correct order. Customer Service when I finally got ahold of them was extremely rude, even hung up on me when I told her what had happened!. NEVER AGAIN!.
Too high prices for our business to use often. A wholesale price option is preferred which you don't offer.
Affordable & Quality products. I've made this my to go spot for jerseys and other gear.
I will order again
Good price and fast delivery.
Not all of the shirts were the same material, when the logos were put on 3 of the 8 shirt turned a different color and puckered
First time so far so good easy to navigate
Epic has good prices but awful customer service. My entire order was placed on hold because one shirt was out of stock. It took me over two weeks, responding to five emails to no effect, calling five times a day to leave my name and number for a call back, and then finally sitting on hold for an hour to fix the problem. After all that our team won't have jerseys in time for their first game.
Very quick delivery! I am a happy customer!
Everything was received as expected and arrived on reported delivery date
Quick and dependable!
I used the standard shipping and received the jerseys 5 days before I was supposed to!
Easy section, great price
I loved it.
Ordering was easy and I received everything more quickly than I expected!
Item and price were good, but if I pay for two day shipping I expect it to be delivered in two days.
Smooth
I love epic
Like when things are easy.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

