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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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One comment at this time
The green color was slightly off from the picture. It was more of a bright green vs dark but other than that I'm very happy and can't wait to add some vinyl letters so my son can play baseball and not overheat this summer.
Fast and easy order process customer service personnel is always very nice!
GREAT EXPERIENCE ALL AROUND
Great prices!
Easy to find things
Easy, and convenient. And received in a timely manner.
Epic Sports has everything a sport lover would want or need for an affordable price. We have bought sport backpacks from them and they were made with high quality and care.
It came in a few days was packaged appropriately I would order again
Great prices!
Good quality and the shipping time was good
The site is easy to navigate. Order is always on time
Everything was great, will be ordering again in the future!
Another order from Epic Sports, great products at a great price shipped on time.
Items as advertised- quick ship- perfect
I thought I was ordering all cotton shorts.
Easy transaction; would like better tracking information
This is the 2nd time I've ordered Baseball pants through Epic Sports. The First time they gave me 5 more Youth Large and 5 less Youth Medium than I ordered.
This time I strictly ordered 5 pairs of Youth Medium and nothing else. I received 5 Youth Large. This is ridiculous and unacceptable. If I wanted Youth Large, I would have ordered Youth Large.
Easy fast shopping and checkout
The sizes ran big, but the price was great!
Great job all!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

