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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Have ordered there before and knew I'd be back because of price
Very good, and fast shipping.
I have purchased item from Epic Sports for two years and the products work for me
Best prices on soccer gear, products are great.
Delivery a little slow price and goods were great
Normally I would be contacted but EpicSports if there was an issue with a product that I ordered. I contacted them after five days and did not receive a shipping or status update. The customer service rep seemed irritated that I called and asked about my order. I ended up picking the item up at the post office a day after it was expected for delivery. I hope that this is an exception to their normally outstanding customer service.
It's easy! And I always find what I need! I really like shopping at Epic Sports.
Great transaction
Like prices
Shipping was all screwed up
Great shopping experience and best cost
Good but a paid for a date delivery and it did not arrive on time
Great company for baseball pants.
Best place to buy sports items.
Great prices and shipping. Sizes are not true. Some 4xl are too big and some 3xl are too small.
Never had a problem delivered on time
Good quality and delivered on time.
Can't beat the prices at Epix Sports, but the shipping must be by pack mule.
The product was great as expected. My only concern is I never know if an item can be used for screen printing until receive it and look at the label. It would be great to know which products are ideal for screen printing and which are not recommended before I purchase. Thanks
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

