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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Epic sports definitely has good products at great prices that help families on a tight budget.
My jacket was just as advertised! It does run a little big, so I ordered a medium and it fits fine. I was very pleased with my purchase.
High quality pom pom jersey! I love it
Quick and easy to use website. Great experience.
Good experience, excellent products!
I thought the shipping and delivery time was very slow.
Easy
The skirt wouldn't fit a doll!
The only reason that I gave a 4 star is due to the shipping costs.
Item were all to be in by March 15. They were not. Once I called no one called me back. The rest of the items came the following week
Great prices for kids compression shirts.
I complained 16 days after I placed my order that I hadn't received it yet.
I couldn't respond to your email though, because it was some survey on satisfaction. So i just got a no zreply- found someone else response. The only option for "its not here" was "wait a little longer. " my kids missed out on a day of soccer practice because the shin guards and extra ball didn't come on time. So annoying when I even had to pay extra for shipping. I never pay for shipping so this is unacceptable.
Amazingly, it was shipped the day i complained after hunting down your contact information, and I received it all two days later.
Great quality, price was the best for the nba comforter set
I was impressed with all of it and how fast my orders got here on time.
A lot of variety, and decent prices
Easy to find what I was looking for and price was very reasonable.
My delivery was 5 day late, because the company wanted to save money and combine shipping for multiple orders I had placed.
Easy to find merchandise, but I ordered 3 day shipping and got my merchandise a few days late.
I received my order but it is not the sizes I ordered and will not fit my kids. I tried contacting you but did not receive a response. Please call me at*******403 Sean Wallace
True to size and price. Delivery time was on time for my daughter first game...
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

