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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Little disappointed in the time to took to process and then ship. We were on a timetable.
Great experience
Regular
Shipping was very slow and too expensive
Great experience. I will be buying from your site again.
Great low prices, exactly what I needed, arrived quickly and as expected! Would do business with Epic Sports again :)
Great prices but unfirtunately they don't fit right.
Very satisfied and I'm sure I'll be a returning customer
Great prices for my OCC boxes
I've ordered items from here before, I've always been pleased with my purchases!
Epic Sports is the way to go!
N/a
I've contacted customer support twice this last week on two separate orders and items that were defective and I still have not heard anything back yet.
Item sent as described
5 star all the way
Love my shirt s
I love your inexpensive products. The shipping costs are a bit high, and it does take a long time for items to arrive.
Nevertheless, I have been very satisfied with your company!
Thom
Great price! Great product!
Sizing is a bit of a mystery. I coach a varsity softball team (9th-12th graders) and most would be a youth size. The Adult size is clearly for a larger arm.
I've never had an issuer shopping with Epic
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

