On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Excellent customer service; variety of delivery timing
Unfortunately, I had to return the items because they were not what I needed, so that is the only reason for the return. Thank you!
Reasonably priced and quickly delivered! Will definitely order again!
"20 Retired" Army T's are excellent fit, graphics and material; didn't shrink when washed (inside-out) and hang loose like I wanted them to since I'm a big 3X. "Vietnam Veteran" hat was very nice as well. Can't beat you guys' prices! Will be on the look-out for future bargains.
Thanks,
Karl
Easy to shop and find what we need
Easy to find Pullover Jackets
It was fine, thank you
This is my first experience so I can't give you a rating over one star until my merchandise arrive. The merchandise were too big. I needed a smaller size. I just blessed my teammate with them who needed another pair.Over all they were nice looking and reasonable
Thank you!
I have tried multiple time to contact a customer service rep via email, first sent email over a week ago, however I have have not received a response.
The prices are impossible to beat.
I only wish I could get faster, and yet keep shipping cost lower.
The online shopping experience was user-friendly. Epic offered a product that I could not find anywhere else. The only constructed feedback is that I did not receive the delivery tracking number until the day I expected to receive the purchase. Then the tracking information advised me the package would not be received until the next day. If the customer is not going to receive their package based on what they paid for, the customer should be told much sooner than the expected delivery date.
Easy to order and good prices for our little league team.
Had problems tracking some of my order and it took a very long time. When it was supposed to be shipped from a place that was around 250 miles away
My experience working with Epic Sports was great. It was easy to order, and arrived in time for my grandson's birthday. I know he will love it.
Ordered A4 shirts got epic brand not what I ordered, called twice to return was on hold over an hour so just gave up. I don't understand why I was sent epic brand when I specificly ordered A4 brand.
Dfd
It was easy transaction, Totally satisfied.
Bought 2 umpire hats and they were the exact same model but different colors and the black one ended up being a smaller brim for plate hat vs a field hat which I ordered.
Wonderful experience.
Excellent. The fort time I ordered these wiffle balls they took a long time to get here but this time they shipped quickly!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members