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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Good products, with fast delivery.
.Wish the orders would ship within 24 hours. I paid special shipping to have arrive on a particular day and it did not show up till the next day, because it was not shipped until the day I needed it and shipped overnight.
So far, it looks like we will be getting our jerseys the day before our game. I'm crossing my fingers that they're all shipped together and we can wear them as a team for game day!
On the scorebooks I would like to see the inside page and also know the dimensions. I was looking for large format and no more than 12 batters with space for subs.
Shipping for part of my order was delayed with the only way of getting updates for the delayed part was by calling. Apparently the order fulfillment process was backed up.
Good products with fair price and shipping time.
I left items in my cart and they process the order without my consent. I contacted them amediately to cancel it and they would not return my emails until after the item was ready for shipping. Advised me I would have to pay a restocking fee and that they would not refund my shipping, eventhough the items have not shipped. Unfortunately a 0 rating was not an option
I tried to call you several times. I even left a call back number for you to call me because there was a 67 min. Wait. Guess what you never called me back. The order must have been packed by a two year old. The clothes were waded up and thrown in a box. My wife had a terrible time trying to get the wrinkles out. If this is the way you do things let me know I will never order from you again. Also we posted on face book what a lousy job you do on customer relations and the lousy job on packing. We have received over 500 hits on facebook about how we were treated. Also we found out you are not supposed to employ 2 year old kids to do your packing.
Great quality and fast delivery
Quick, easy and reasonably priced
Great product. Exactly what I wanted
Customer service is horrible. Phone waiting time is always over an hour. Returns are expensive. Quality is what you would expect from China or Taiwan. They messed up my order and wouldn't return my emails so now I'm stuck with what I got. DO NOT USE THIS COMPANY!
If you are happy with your order... that's good. If you are NOT happy or want to exchange... good luck... I am stuck with my order... I have to pay to return. Exchanging... costs more that it is worth. I took a chance a got stuck with things I can't wear. Terrible company.
I'm very happy with the quality
Outstanding!
Still waiting for rma to return the items
Products were exactly what I ordered. My two sons and I really enjoy the products we recieved. I will be ordering from EpicSports again. Thank you
Good, one item was backordered and had option to either cancel item or wait as items wouldnt ship separately. Seemed odd since my order of 7 items were shipped from 3 different warehouses.
This is the second time I have ordered from you and I will continue to do so. You are the cheapest I have found my work pants.
Thanks
Easy to maneuver on the site. Fast delivery. Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members