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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I received an order of 36 items from them. Some were ok others were not and I think they might have substituted something. I have been trying to reach them for over 10 days. I have called, left messages and sent emails. I finally just waited on hold one morning for an hour and 40 minutes. As soon as I told the person why I was calling - the line 'mysteriously' disconnected. I called back and hit the 'place an order' option (wait time significantly less) The gentleman was oh so sorry and said he would help resolve my issue. HE THEN PLACED ME BACK IN THE CUSTOMER SERVICE QUE OF 2 HOUR WAIT TIME. You cant make this stuff up. I left a message and do not expect to hear from them.
Product came sooner than expected.
Good experience for uniforms.
Easy and always have what I'm looking for
Prices can't be beat. Product is the same thing just a lot cheaper price tag.
Products were good. Trying to get someone on the phone is a pain.
Softball pants are nice but sized extremely small. I wanted to return and exchange but I was informed there is a 20-50% restocking fee. Dissapointed.
Quick and easy and cheap its my second time ordering from epicsports
The shirts were bigger and not true to size. One shirt had a whole in the shoulder of the shirt. But other then that it was all good
A+A+A+A+A+
Great Price! Just the range I was looking for.
Overall was great...
Excellent
Was what I expected...
I am always happy with my orders from you guys!
I ordered a trophy from Epic Sports and when it arrived it was broken. I have emailed several times to the customer service address provided and have yet to receive any response.
Free shipping more often would be nice.
My experience with epic sports was excellent..
Evrything shipped and arrived quicker than estimated. Very satisfied with the products. They were as described.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members