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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Ease of use
Some of the sizes seemed to be a lot bigger than ordering locally at retailee
Had some issues with my original order as I used my PO Box and no where in the shipping information did it state no box deliveries so my order was sent back and I was credited and charged for re-stocking fee.
Second time it was great as my customer service representative set my account to UPS due to my physical address and the problems incurred in the first order.
Received my orders quickly and great customer service. Thank you EPIC Sports.
Quick shipping!
I would have rate the overall experience as five stars if there had been some communication as to when the purchase was shipped.
No
Came in two different orders, 1st order came very quickly, 2nd part of order came a bit later, but still fairly quickly. The discounted utility bags for $6 each were amazing, great product for a wonderful price. Thank You
Customer service sucks i want my money back
Ordered lime green belts and they were great. Only wished Epic sold the matching socks.
Shirts were as expected and in great condition. I was even able to refer your company to a coworker to order shirts for herself.
The softball socks and shirts fit great. Unfortunately, the softball pants are a little big. The sizing chart is very different from normal ones. Hard to follow... read many comments. But the quality is great. I'd definitely order from here again. Thanks.
Good
Love this company. We always get what we order in the time they say. Quality is excellent.
Great place to pick up sports shirts and shorts! Love it!
The site made it easy to order in bulk and had a running inventory for the buyer to see what was left..
Quality products, competitive prices and excellent customer service.
Quick and easy. Will continue shopping with this company.
I contacted immediately after recieving order about recieving the wrong sizes on 2 of the jerseys and never got a single response back.very unhappy with the customer service, and will never use this company again in the future
I was very happy to stumble upon Epic Sports during my search for soccer socks for our entire team. The website was easy to use and I couldn't be happier with the price.
The socks came really fast and all of the boys are excited to wear the bright colors!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

