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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I was very happy to stumble upon Epic Sports during my search for soccer socks for our entire team. The website was easy to use and I couldn't be happier with the price.
The socks came really fast and all of the boys are excited to wear the bright colors!
The available products are within the budget for my team. The boys look VERY professional in the pants we acquired from your site. I believe that they play much better, when they look good.
SATISFIED
Great products I will continue buying from Epic
I got quality products for a good price.
Product run very small, I email about the product for a refund and didn't get no respond.
Good going.
Great pants
Easy!
I contacted customer service 5 days ago about needing to return the helmet I purchased and I have heard nothing back. The helmet is too big on my sons head, I ended up purchasing him a different brand helmet same size and that fit much better. WOuld like to return
I really enjoy shopping for baseball apparel here - my favorite place to shop all my gear.
These are great shirts for the price.
Very satisfy with product but I though the shipping charge was high.
I have 2 messages into Epic requesting info on returning merchandise. No response yet.
All was great. Will definitely return
Best shipping despite the cost.
Epic Sports is great, I would and have recommended epic sports to my friends and other people that are looking for sports merchandisers!
Always easy to order and a quick shopping experience!
Received pants earlier than expected and good quality.
Like the product. Super affordable but I doubt it's going to last long. The sewing on the cuff at the wrists is already starting to fray and come undone and I've worn it once.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

