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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Good quality with affordable price tags!
Everything was great. Product arrived on time and when I had to return a pair of pants bc of size their customer service rep was the nicest person to talk to... she gave me directions and the return was easy.
Orders arrive fast. There was an issue where I only received part of my order, but that was resolved with a phone call, and the other portion of my order arrived quickly.
Only complaint would be hold time on the phone to speak with customer service.
Marcos a special person when it comes to costumer relationship, she is simply fabulous, I recommend her
Quick checkout...quality is a very good and fits perfect!
Great price, quick turnaround. Thank you!
The product itself is good. It arrived exactly when expected. The only issue was that the wrong instructions for my particular model were included in the box leading us to think we were missing parts. Ultimately, we figured it out and all is good!
Had to call in because i never received a tracking number but received my package accordingly! Satisfied
Good. Quick delivery. Good price on products.
Website is easy to use, prices are great! Super fast shipping!
Na
Good price fast delivery
Processing order to the shipping Dept takes way too long.
Good products n delivered as promised.
Easy site navigation. Simple ordering process. Decent shipping times
I was very pleased with the price and the time it took to deliver. I will definitely be shopping with Epic Sports in the future.
All expections were met.
DO NOT ORDER FROM THIS COMPANY!
PAID $30 extra for two day shipping and 10 days later received my order. Tried to cancel order and told me I could not. Finally said I could but had to pay a 35% restock fee for each item, remember I had not even received my item at this time. Also everytime you call it is atleast a 45 min wait and one time 2 hrs. Twice I got disconnected after being on hold for 45 mins, this happens right at 5pm. So be warned this company is a joke.
Fast delivery and great prices
Order received as expected; quality and service very good.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

