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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Easy to place order. Great value. Delivery time was outstanding! Two days earlier than promised.
Excellent Prices and good quality items
The material seemed to be of lesser quality than previous order I have placed on the same type of shorts.
I love Epic Sports. Only drawback: Shipping so high for 1-2 items I have to wait till I have a huge
Order (preferably 8-10 items or more) to place an order. Shipping spread out over 8-9 items or more is very reasonable, but wouldn't be for just 1-2 items at a time.
I intend to keep buying from Epic...but will try to place 1-2 large orders a year. For instance, just needed a couple of things this time. Ordered them...plus extra hoodies for son he'll need next winter (he's still wearing old ones)...plus extra AND larger hoodies for 2 growing grandsons for next winter. Will store all this till fall of 2019. I'm happy with how I've figured out how to "organize" my orders...love Epics' products. Everything's Good! Sandy
Product received as advertised. Perfect transition will buy again.
Was looking for white socks for soccer and could not find them.
Ordered baseball pants, they arrived on time. Good quality.
Fast Turnaround
The merchandise that I bought was not what I expected. The quality was not great.
Very good. Shipping came on time
Everything was received as ordered. Good quality for the prices. The front of the mesh visor is a little higher than I would prefer, but still useable. The jerseys are good, and the zebra print socks are great! The girls love them! We also ordered belts, which are a great deal price wise also. We saved a lot of money going with epic and will definitely use them again!
Excellent service! Quality product. Fast shipping.
Easy to navigate the website to find what I was looking for.
Always satisfied when I order from Epic Sports
Quick shipping.
Everything was great!
Wish shipping wasn't so pricey
We ordered some black and gold striped softball socks. The price and delivery time were great, but the quality of the product left a lot to be desired. The stitching at each stripe was off and they just look bad. If we didn't have a game right after they showed up I would have sent them back and asked for a refund.
Shipping time is extremely slow but highly satisfied with the products.
So far I have been pleased with my purchases from Epic. The shipping is a bit pricey, considering Amazon ships this stuff for free. I might have to consider this in the future. So there's your feedback.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

