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EpicSports

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
276
quality
261
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LINDA C.
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I always get good shipping always on time the prices are very reasonable you cannot find them nowhere else

Date of experience: April 17, 2019
Don C.
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The soccer gear I needed for my Grandson
April 17, 2019

The soccer gear I needed for my Grandson. Received quicker than Epic estimated. Good quality gear at a great price. Will order from Epic the next time more athletic gear is needed.

Date of experience: April 17, 2019
Charles S.
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Great products at a great price
April 17, 2019

Great products at a great price. When I'm in need of other stuff, I will order from Epic Sports again

Date of experience: April 17, 2019
Fernando P.
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As advertised
April 17, 2019

As advertised. Very pleased

Date of experience: April 17, 2019
Canada
1 review
0 helpful votes
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Custom soccer jerseys
April 17, 2019

First of all, use your common sense. Don't place an order if you are in a rush, in that case go to your local store. I had a really good experience with Epic Sports, because we planned our purchase 5+ weeks in advance. I placed an order of 11 soccer jerseys + goalkeeper, all customized with numbers on the front and back + names, on March-26th. Make sure to triple check your design before you place the order to not stop the process. I didn't pay expedited shipping, just the regular ground shipping from US to Toronto, CA. They notified me it was shipped on Apr-04th and they added the tracking number which I used to follow up the entire route. Their original estimated delivery date since the beginning was Apr-15th and I received them on Apr-16th. Shipment cost is a bit high in my opinion, but it worth if you ask a team order, since uniforms are way cheaper that in Toronto local stores. The jerseys are good material, easy to dry. The fit is regular, not slim fit, so if you like a slim fit and you're size M, you better ask for S size. Printing is good and name + numbers don't have any mistakes. I would buy again if I need. Thanks Epic Sports

Date of experience: April 17, 2019
Brian B.
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April 17, 2019

Date of experience: April 17, 2019
Cassandra S.
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Great price for what I needed!
April 17, 2019

Great price for what I needed!

Date of experience: April 17, 2019
TODD H.
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Abc
April 17, 2019

Abc

Date of experience: April 17, 2019
Emily C.
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Always great prices and great quality
April 17, 2019

Always great prices and great quality. Some items come in very quickly others take awhile. I will definitely continue to buy from this company.

Date of experience: April 17, 2019
GENARO F.
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I hate that I have to leave a comment
April 17, 2019

I hate that I have to leave a comment

Date of experience: April 17, 2019
Leigh L.
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Shipping is pretty high
April 17, 2019

Shipping is pretty high.

Date of experience: April 17, 2019
Amanda D.
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Lots of product options to choose from
April 17, 2019

Lots of product options to choose from.

Date of experience: April 17, 2019
MICHAEL C.
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I never recieved my order
April 17, 2019

I never recieved my order

Date of experience: April 17, 2019
GARY J.
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April 17, 2019

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Date of experience: April 17, 2019
Tom L.
5 reviews
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The automatic order confirm asked for a portion of my social security number. That is not something that should be used for confirmation. For one thing I never gave you my social security number so how could you use it to confirm anything! When I did try to speak to someone I was never less than number 30 in the queue. In addition I emailed my concern and I never heard back.

Date of experience: April 17, 2019
Michelle S.
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Epic Sports makes shopping for baseball equipment easy affordable

Date of experience: April 17, 2019
Michael G.
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Very satisfied with everything but unfortunately have had to return the item which was handled by John very quickly & professionally. I will be mailing the item back today

Date of experience: April 17, 2019
LINDA L.
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Great experience
April 17, 2019

Great experience. Will order again!

Date of experience: April 17, 2019
Mary L.
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Sizes were misleading
April 17, 2019

Sizes were misleading. Nothing came close to fitting, as it should

Date of experience: April 17, 2019
WILLIAM K.
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Was surprised i received my order so fast
April 17, 2019

Was surprised i received my order so fast. Not complaining, just surprised.

Very pleased.

Date of experience: April 16, 2019