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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I am very pleased with the products that I ordered.
Good prices but the size was completely wrong.
It was super easy to order the shirts I needed (at a better price too) & we had them to us within the week. I will definitely be ordering from Epic Sports again!
The price and shipping was great.
The only issue I've really had is that I've called and left messages for the customer service dept but haven't been able to reach them. I'm trying to get information on how to exchange and return. A couple of the pants dont fit the girls.
I'm also wanting to get information on costs and options for getting jerseys with custom logos.
Thanks
Best prices all around
No issues. Easy to order. Quick ship time.
I've ordered through Epic Sports many times and I have always had the best experiences. Quick shipping and by far the best prices.
GREAT PRICE /GREAT PRODUCTS
Always have a great experience...
Their sizes are not accurate. This is the 3rd time and they should adjust the sizing to real youth sizes, not what the manufacturer states. I had one cheer top that would fit a 3 month old, not a 4/5 youth.
Very quick delivery
Epic Sports is great! Epic Selection, Epic Price.
My order arrived on time as stated in the email. That shows me reliability. Thanks
Get price and got my stuff
Great price, but quality of material is not so great.
Keep up the great work. The sizes, selection and prices are second to none.
I love the over the calf socks for my grandson.
Quality equipment at bargain basement prices!
The items I received were just what I ordered
I always get good shipping always on time the prices are very reasonable you cannot find them nowhere else
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

