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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Quick shipping... for a price!
Always a great buy and fast ship!
The overall products and customer service I would recommend to everyone. People gave me great compliments on my shirts.
Everything was cool but bcuz epic used a 3rd party vendor, they did not put my name on the package and difficulties arose.
Quick and easy so far.
I've ordered twice now, and have no complaints
The prices are great! The products are as described. And delivery has always been spot on! I will order all future sports need from this site!
I ordered the wrong size. Tried to call to get them returned but no one will return or answer our calls.
Sizes were much too big and after trying to contact someone to get help exchanging the items and have not heard anything still.
Great shirts at a great price. Easy to use ordering site.
I have purchased a lot of softball equipment from your site and have been extremely satisfied with everything.
Delivery was as scheduled.
Na
Fast and easy. THANKS
N/a
Nothing else to say
I would revisit this website.
For a coach dad, this is the perfect site for getting what I need.
I had been looking all over the website for this particular under armour jacket, and it happened that epic sports had it at a great price also. The jacket also got shipped to my home earlier than the delivery date was due. I love the look and feel of the jacket. Thank you.
Shirts were great and the boys loved them. Good quality. Nice fit.
I've needed to exchange my order since the date it was delivered. I have called approximately 20 times, left messages and used the email option on the customer service page. No one will contact me back or help me with this exchange. I am extremely frustrated and disappointed in this customer service.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

