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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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192 pink socks were ordered with expedited delivery to arrive on 10/10 for a Breast Cancer awareness event on 10/12. Our order was under a "fraud review" for multiple days, even after I contacted the company asking why the order wasn't shipped yet. The socks didn't arrive until 10/14. Very disappointed.
The post office lost my order. It was very easy to contact over email and have a replacement sent.
It was great and fast.the quality was amazing. I order medals for three teams and was so happy with the price and the quality.
Delivered on time, packaged neatly, good quality for a reasonable price
I placed order with normal shipping time and order arrived before expected date!
A charge of $20.47 was charged to my card. I did not purchase anything. I've never even heard of your website. I sent a picture of the bank statement where it was charged me
I needed a cool pair of soccer socks for a Halloween game my son had, at first I just ordered some long socks from target which NEVER came! I found this website from a Google search and the price of a pair of socks plus shipping was the same as from target! These are actual soccer socks too! The quality is super nice for the price, my son was SO HAPPY! Thanks for the fast shipping too, arrived on time for the game!
Sizes were a little different than ordered, and most of the lettering was accurate. The jerseys work well, look good, but daddy says they are a little tight. Great value for the price though, Fo Real. I think i just ordered like 3 2XL, 3 XL, and 2 L, and got like 6 larges, an XL, and a XXL. But like I said, overall great value for the price
I received Thank you Excellent service always a great experience.
The coaches love the shirts, the logo is great. Will use Epic Sports again for our custom shirt needs
Just like the last 3 or 4 times we have ordered...The service was great and the quality is amazing!
Shipping was super fast on the sublimated items and the quality is amazing! 10 out of 10!
Socks were great and they arrived right on time! Thank you!
Great service. Always have what I need. Only issue is that the shipping seems to be a little too slow. Great products.
Very happy with the socks, great prices per item. The shipping was faster than expected. Appreciated the order updates before it was shipped.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

