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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I'm a returning customer and will continue to be I'm very satisfied for the service I've received so far
Shipping is one day too slow. 2-day shipping should mean 2 day shipping not 3 days! And shipping is too high price.
Epic sports is good!
I love the Gildan brand. They are sturdy and wear well. The prices on your website are excellent. The selection is fairly good. At these prices your shirts sell quickly. I do wish the shipping wasn't quite so high. But overall the website is well designed and easy to navigate. Thanks!
Overall packing shipping wise was very haphazard. Box was taped in multiple places and on the verge of falling apart.
The shirts were ill-fitting; unusually wide on top on each person. They looked terrible. To return, I would pay a restocking fee, although the shirts were clearly defective. I gave them to charity.
Quick delivery. There are not many options for a kids 25.5 basketball online. Delivery was cheapest at Epic.
Great experience as always...i ordered it at 3pm yesterday and it was delivered by 10am...the shipping and handling is increasing it seems by the month. Its getting way too expensive
Excellent products and exceptional shipping process
Would order again
Great product selection, great service, great quality of what you paid for, our only concern is the shipment fees, we buy thru a lot of suppliers or online stores and most of them offer us FREE SHIPMENT on all our buys...Another than that GREAT TO DO BUSINESS WIT EPIC!
I contacted Epic Sports with a question about a return/exchange, and I am still waiting on an answer.
U should never t sell items u don't have in stock
Takes forever to get here
Shirts had dirt stains on the back of them.
I used it few times and no issues with it
Great service and turnaround time.
Très satisfait
Ok
Delivery took way tooooooo long.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

