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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Product and pricing is great
Great service price and products. Items took a while to leave the warehouse, much longer than anticipated, however, the estimated delivery date was exact and no issues with the products or packaging. Great site
Easy to navigate the site, had what I wanted and at a decent price. Shipping is high.
Website is amazingly easy; Love this company!
Richardson colors could be more consistent, thats my only complaint!
Search function wasn't super user friendly.
Product was satisfactory and came in timely manner.
It was a great experience.
It was great thank u
I never received an answer back when I sent an email about a question. I order a lot for volleyball and usually know when stuff will arrive.
This one package just came a lot later that's why I sent an email. I have now.
Good. Easy to order. Got product as promised
Great! Easy to use, very good pricing, and good product.
Easy to use website and good prices
I called customer service regarding the package delivery. The package was opened by another employee 'no name.' I requested customer service to mail me a label for confirmation due to privacy issues and one medal short. This request did not happen. Spoke with Jordan on 5/15/19@3:29
Good products, slow shipping
Good price, fast shipping and good overall experience
I order work polo's for the summer. They came very quickly and the colors are nice. The price wasn't horrible and they contacted me afterwards to verify that I received my package.
Everything was as it should be. Product and delivery
I thought the shopping experience was great. Excellent prices and variety of choices
Epic is a resource I use to find and match missing uniform pieces. The price for majority of the items Epic carry are priced affordable.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

