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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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They have a good product at a good price but the wait time is a little long and to pay over $50 for overnight and overnight is more like a week or so. They take the order and then place the order with the company an they ship them. So if you have time to wait they are worth it.
Got what I ordered. Jerseys were different that I thought I ordered, but they worked the purpose.
Merchandise came promptly & is of good quality. I would recommend this product.
We ordered team pajama pants for youth hockey and they were a hot! Size chart was accurate and the pants were good quality. Perfect for HTV personalization!
Very disappointed with these shorts. They are too long, too baggy and the waistband is too tight.
I'm very pleased with my first order and will be doing another very soon
Quick shipment. Great product. Well packaged. No complaints.
Products came in a timely manner I appreciate that
I received my order in a timely manner. It was what I ordered and everything fit.
The items were available and great selection, however once order is placed rarely do I get a tracking number for the shipment and when I do get it the items have usually arrived. So informing customers on shipping needs improvement
Besides losing my first order the second one came in and what was supposed to be an adult small was smaller than my child's youth large jersey. Needless to say he played all season without a jersey. I will not order through this company again. The person who helped get my order replaced was kind and helpful but that's all I can say positive.
The jerseys arrived quickly and in great condition! I was able to print with no issues and the final product was amazing.
The bags were a great quality and I had great customer service.
No I haven't received my order from October 15 please help
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

