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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Very good quality at a reasonable cost. Items arrived fast and colors are spot on with the samples
As usual, bats were delivered on time and in great shape. I would highly recommend the seller.
A++++++ experience
I have had great experiences with Epic Sports. Always a quick and easy process with quick shipments!
Great experience and product! Fast delivery! Thank you!
Easy ordering process and good quality sweatshirts. I do not like that you aren't able to talk to a physical person.
I found the colors and sizing I was looking for in practice jerseys for my team. Ordering was easy and the shipping parameters were reasonable. Thanks Epic!
Came in and they look great! Great quality and great placing of logo!
Epic Sports was easy to order from. I was able to apply the logo I wanted and they printed everything. The jerseys look great! The only reason there isn't 5 stars is because of the arrival date. I paid extra money to have the item shipped and delivered in 2 days (business days). When I had everything paid for and completed, it said it wouldn't come until 2 days beyond the rush payment I already made and paid for. When I emailed my concern, customer service canceled the order and restarted it which then made the arrival date even later. Then I panicked even more. Luckily the order did ship so the new transaction by customer service did not mess up the delivery date even if it came 2 days past when it was supposed to. I also received a refund for the extra rush delivery that didn't happen.
Showed up sooner than expected. As advertised. Great product.
Love EpicSports for a non-profit's hats. Great prices and super fast delivery.
From the initial order (170 items), cost, payment, and delivery to Hawaii. I will be back, just awesome!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

