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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Product was easy to find. The tools for adding Letters and numbers was very easy to use. Price was spot on
UPDATE:
The custom lettering came out perfect. Jersey fits great and looks top notch. I challenge you to find a better deal out there!
I was happy with my order.
I love how quick my orders have been processed and shipped!
I received product with black marks on it that didn't come off.
Ordering was easy but product availability is dwindling.
Can't wait to get my socks. Site was easy to use.
Great sweatpants and clothes. Great customer service!
I have always had a great experience when using epic sports, and have always received quality products.
We are for sure ordering shirts again from Epic Sports! We loved the product.
Thank you
1st time ordering, was great fast and easy
Great comfortable A4 slides at a closeout price.
Shipping charges way too high. One of the items I tried to buy was out of stock. I would not have bought the other item and paid such a high shipping charge for 1 item.
I will be more careful when dealing with Epic Sports in the future.
Great prices. Fast shipping.
Pretty good. I've made other purchases before and expect to make more purchases in the future.
I like that the prices are pretty decent and there are many options for similar price ranges, plus that there are both simple and cheap options as well as higher end and more expensive ones.
It was a great experience. 1000% satisfied.
You guys have amazing prices. I did get a call and lost some pieces due to them being out of stock. I little disappointing but understandable with the low cost.
Shipping seemed to take quite a while but perhaps that was delayed because of the back order issue?
Overall okay. I'd shop here again
Great service and product.
If there was another way to also see the color of the shirts, not just the order of the lettering, as a preview, I think that would really help the customer's experience and want to buy the shirt because they are able to see the shirt full-through, which is what I was hoping for.
Ordering was quick and easy. Everything received was exactly what I ordered. No issues.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

