Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Always nice don't business with
Good selection, good for practice and game gear.
Disappointed in the estimation of delivery given the items were in stock.
First time with you and everything had been great. Looking forward to more business in the future.
Customer Service was OUTSTANDING!
Nnn
I've used Epic many times I over and have never been disappointed.
Easy to find what i needed.
Amazing quality, excellent service, the BEST price!
Great products... Great prices!
The sleeves were too long on the jerseys
Recommended spot for t-shirt!
I ordered cheer shoes & they were exactly as described
Epic Sports has always provided great service and quick delivery of items.
El envío es costoso, pero creo que Epic ofrece un buen valor por el precio. He estado contento con la calidad del producto.
I was shocked that when you buy something from this website it does not ship for almost 4 weeks. When I emailed the CS department and complained, my order shipped in less then 48 hours later. I am happy I got the order much quicker then originally estimated.
Delivered in a timely manner
Good
Super simple to order. Order arrived when promised and we were very pleased with the shirts we received. All around good experience!
Always great deals. Just wish Shipping was as great as product price.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

