Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy ordering, quick shipping, product fit as described
Disappointed you were out of stock when I tried to submit a second order.
Great service and shipping
No hassle for the sizes, shipping on time
Great prices & quick delivery!
Best Spot!
I ordered adult small tank tops. My daughter is an extra small and she couldn't even get them on!
When customizing my jersey, there was an option of "Iron on" or "Sewed on" lettering, and when I received my merch, the lettering was printed on. A little misleading, but I am satisfied with the jersey itself.
We received what we ordered and was fast shipping..
Customer service never got in touch w me
I've been using epic sports websites for about 5 years now and the customer service has always been Consistent and reliable
Great company!
Thk u, however, I would prefer not to have to type a response everytime I order something. This isn't something I enjoy doing and I feel it isn't necessary. Great experience so far from your products and if it wasn't then the response would be necessary. Thks for understanding.
Lots of items for a very good price.
Everything was delivered as ordered and delivered earlier than expected.
My shopping experience with Epic Sports was easy and pleasant. Good Quality equipment.
Quick checkout
Shopping experience is great, shipping is the issue
It was easy to find what I was looking for and order the product. I received the balls in a timely manner and none of them had an issue with inflating. The girls dribbled each ball and there were no problems.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

