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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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My experience was great. Product arrived before the expected delivery date.
I'm always very happy with your website and the products! My son wears shorts from Epic every day!
Ordered same style sock in 2 different colors and the material and style were completely different.
Awesome! Great product, great price and great delivery time!
Shirts were not as advertised or as described
The jerseys were not youth sizes and was not happy with them.
This is the third time I've ordered from here. Everything has been decent quality and great prices. Probabaly be back!
Can't believe how inexpensive the shirts I found were and how easy is was to find some sporty polos for women.
Easy to navigate the website. Great product choices. Description of the products were accurate.
PRETTY GOOD
Easy to navigate website, fast check out
Great quality and selection of products
Shipping time was longer than I felt necessary and price wasn't that great but they were the only supplier who had the quantities I needed
Wrong sizes came
Nice hoodie. Fast delivery.
So far so good. Second order.
Very professional, fast delivery, products high quality at decent prices
Great price and wonderful delivery time.
Easy ordering. Great prices
Great!
Thanks everything went great. I like y'alls caps I appreciate yalls service fast and easy. Thanks from JGSERVICES.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

